1 Information We Collect

We may collect the following types of information when you interact with our website or services:

• Contact details — name, email address, phone number, and project location when you submit a contact form or enquiry.
• Project information — details you share about your interior, architectural, or construction requirements.
• Technical data — IP address, browser type, device information, pages visited, and referral source collected through standard analytics tools.
• Communications — messages sent via email, WhatsApp, phone, or social media channels linked from our website.

2 How We Use Your Information

We use the information we collect for legitimate business purposes, including:

• Responding to your enquiries and providing quotations or consultations.
• Delivering interior design, construction, and furniture services you request.
• Improving our website, user experience, and service offerings.
• Sending project updates, appointment confirmations, or service-related communications.
• Complying with legal obligations and protecting our business interests.

We do not sell your personal information to third parties.

3 Cookies & Tracking

Our website may use cookies and similar technologies to remember preferences, analyse traffic, and improve performance. Cookies are small text files stored on your device. You can control or disable cookies through your browser settings; however, some website features may not function correctly if cookies are disabled.

We may use third-party analytics services (such as Google Analytics) that collect aggregated, non-personally identifiable usage data to help us understand how visitors use our site.

4 Sharing With Third Parties

We may share limited information with trusted third parties only when necessary, such as:

• Service providers who assist with hosting, email delivery, analytics, or payment processing.
• Professional partners involved in delivering your project (contractors, suppliers, consultants) with your consent.
• Legal or regulatory authorities when required by applicable law.

All third parties are expected to handle your data securely and only for the purposes we specify.

5 Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction. While we strive to protect your data, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6 Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, manage client relationships, resolve disputes, and comply with legal requirements. When data is no longer needed, we take steps to securely delete or anonymize it.

7 Your Rights

Depending on applicable law, you may have the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal data, subject to legal exceptions.
• Withdraw consent for marketing communications at any time.

To exercise any of these rights, please contact us using the details below.

8 External Links

Our website may contain links to third-party websites such as social media platforms, portfolio sites, or partner pages. We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies before providing any personal information.

9 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Any updates will be posted on this page with a revised “Last Updated” date. Continued use of our website after changes are posted constitutes acceptance of the updated policy.

10 Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us:

Spaces & Places
DHA Phase 5, Lahore, Pakistan
Email: contact@livingbysnp.com
Phone: +92 300 1999967